Understanding Build a Head's Invoicing Process
At Build a Head, we strive to provide a seamless and personalized shopping experience. By issuing invoices for certain orders, we ensure that all details are confirmed and agreed upon before production begins. This process helps us maintain high standards of quality and customer satisfaction. Should you have any questions or require assistance with your invoice, please do not hesitate to reach out to our dedicated customer support team.
Why Did I Receive a PayPal or Manual Invoice?
At Build a Head, we pride ourselves on offering customized products that meet the unique needs of our customers. Some orders require a more personalized approach due to their complexity. These include:
- Custom Sizes: Orders that deviate from our standard product dimensions.
- Bulk Quantities: Large orders that may necessitate special pricing or handling.
- Special Edits: Requests for unique modifications or enhancements to standard products.
- Non-Standard Requests: Any other specifications that fall outside our typical offerings.
For these types of orders, we issue a PayPal or emailed invoice. This method allows us to confirm the pricing and details with you before we proceed with production, ensuring that your expectations are met and that there are no surprises.
How to Pay a Build a Head Invoice Received by Email
Paying your invoice is a straightforward process. Follow these steps to complete your payment:
- Locate the Invoice Email: Check your inbox for the email containing your invoice. It will include a secure payment link.
- Click the Payment Link: This will direct you to a secure checkout page.
- Follow the Checkout Steps: You can choose to pay with a credit card or through PayPal. Note that a PayPal account is not necessary to complete the transaction.
- Confirm Payment: Once payment is confirmed, your order will proceed to production.
Can You Resend My Build a Head Invoice?
Absolutely. If you have not received your invoice or if you need it resent for any reason, our customer support team is ready to assist you. Simply contact Build a Head customer support, and we will promptly resend your invoice.